Privacy Policy

Data we collect

• Order request dataName, email, optional phone, optional message content.
• Technical dataBasic device and log data needed for security and reliable delivery.
• Cookie preferencesYour consent selection stored locally to remember your choices.

Purposes and legal bases

• Support and administrationTo respond to your request and provide customer support (contract steps / legitimate interests).
• SecurityTo protect the website and prevent abuse (legitimate interests).
• Optional cookiesAnalytics/marketing only if you opt in (consent).

Retention and security

We retain personal data only for as long as needed to address your request, comply with legal obligations, or resolve disputes. We use reasonable technical and organizational measures to protect data against unauthorized access, alteration, or loss.

You should avoid sharing sensitive health information in the message field.

Your rights

• Access and correctionRequest a copy and correct inaccurate data.
• Deletion and restrictionRequest deletion or limit processing when applicable.
• Objection and portabilityObject to processing or request portability where applicable.